The warranty for Tractus3D printers is that in case of defects under normal use for a period of one year, replacement hardware parts and labour are free of charge. The hardware warranty on Tractus3D printers purchased directly from Tractus3D begins on the date of the last invoice. For products purchased from resellers, the hardware warranty begins on the date of your original sales receipt.
The warranty period is not extended if we repair or replace a warranted product or any parts. Tractus3D may change the availability of limited hardware warranties, at its discretion, but any changes will not be retroactive.
The hardware warranty covers defects in materials and workmanship in your Tractus3D hardware products.
This hardware warranty does not cover:
To obtain warranty service for products please contact our Service Department:
Telephone: +31 (0)85 1307 270
Email: [email protected]