customer-support , support

Where to find the serial number

All our products have a serial number to easily indentify the product. There are cases we’ll need the serial number to process your request, for example when you file a support or a RMA request. Below we’ll show you where to find the serial number.

Where to find the 3D printer Serial Number

LARGE VOLUME series

The serial number can be found on the outside of the bottom frame next to the drawer.

PRO series

The serial number can be found on the inside next to the LCD panel cover.

DESK series

The serial number can be found on the inside next to the LCD panel cover.